Comprehensive Pain Program

Override offers one collaborative, virtual care team for all your chronic pain needs

Our care teams works collaboratively for comprehensive, whole-person care.
Research shows that when providers work as a team, patients do better.

Override offers one collaborative, virtual care team for all your chronic pain needs

Our care teams works collaboratively for comprehensive, whole-person care.
Research shows that when providers work as a team, patients do better.

What if there was a better way than the injections, medications, and other treatments you've already tried?

Regain control of your life

Learn how you can harness ground-breaking neuroscience to reduce pain, combat fatigue, and finally get back to the life that you deserve.

Brain-retraining approach

Override leverages pain neuroscience research and the brain's ability to adapt and change to treat chronic pain.

How it works

Step 1

Specialist assessments and personalized care plan

An Override pain physician assesses you, getting to know your medical history and current challenges.

Your physician diagnoses your condition and hand-picks the rest of your care team based on your needs. Your team of specialists then works together to create a personalized plan.

Step 2

Continuous support, education and tracking through the Override App

Connect with your team via videos sessions and unlimited messaging within the Override app.

Learn about pain science principles and set goals that help you achieve meaningful progress.

Track your symptoms to understand your health insights and keep your entire care team informed.

Step 3

Ongoing specialist care, coaching, and team collaboration

Continue treatment with each of your Override care team members.

Work towards your goals in 1:1 sessions with your Override coach and group coaching sessions with peers who are also experiencing chronic pain.

One collaborative, virtual care team
for all your chronic pain needs

Override offers a virtual version of these rare pain rehab centers – providing you a collaborative, multi-specialty care team from the comfort of your home, on your schedule.

One collaborative, virtual care team
for all your chronic pain needs

Intensive treatment

Break the pain cycle through
consistent expert treatment, movement regimens,
coaching, and pain education

Team-based care

Unlike traditional, fragmented care,
providers of various specialties
work together on your
individualized treatment plan

Results-driven

Interdisciplinary care outperforms
traditional treatment with respect to
pain, function, and return to work rates,
as well as cost of care afterwards

A complete chronic pain team for whole-person care

Pain Physician
Physical Therapist
Psychologist
Certified Pain Coach

Our care teams works collaboratively for comprehensive, whole-person care.

Research shows that when providers work as a team, patients do better.

Pain Physician
Physical
Therapist
Psychologist
Certified Pain Coach

4 Simple Steps

Meeting with four people, three people are sitting at the table and one person is at the head of the table and is standing

STEP 1

Meet your virtual care team

Each of our patients works with a collaborative, virtual care team that addresses bio-medical, behavioral, and social factors (“biopsychosocial”) to provide relief: 

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PAIN PHYSICIANS:

For every pain physician, there are over 27,000 Americans with chronic pain, requiring most Americans to wait several months to see one. We give you immediate access.

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PAIN-TRAINED PHYSICAL THERAPISTS:

Our physical therapists are trained specifically in chronic pain and pain education, not just acute pain. Research shows virtual physical therapy is just as effective as in-person.

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PAIN PSYCHOLOGIST:

We incorporate pain psychology not because we think the pain is psychological, but because pain psychologists help break patterns that reinforce pain neural pathways

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CERTIFIED PAIN COACH:

Our experienced chronic pain management coaches lead individual and group coaching sessions. Many of them were once coached by our coaching program for their own chronic pain.

STEP 2

A personalized pain plan

Each member of your care team will assess you independently prior to working together as a team to create a collaborative, individualized care plan for you.  

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LIVE PROVIDER VISITS
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PAIN
EDUCATION
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MOVEMENT
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GOALS

Your provider care team continually adapts your care plan based on your experience and progress. 

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Two people sitting at a table looking at a laptop

STEP 3

Coaching & continued provider visits

Your certified pain coach is the quarterback of your care team. Each month, you have one-on-one and group sessions with your coach. 

When needed, you also meet regularly with your physician, physical therapist, and psychologist.

Between sessions, stay connected via messaging on our technology platform to continue making progress. 

STEP 4

Track your progress digitally

We use our technology platform to complement your provider experience.

Icon with three faces, one sad, one neutral, and one happy. There is a slider underneath them that has a selector that indicates rating how the patient is feeling
TRACKING:

We record data on a range of outcomes – pain, physical function, mental health, sleep, and more –  to track your progress. Both you and your care team get insights into what’s working and what’s not to help adapt your individualized treatment plan going forward. We integrate with devices and fitness trackers like Apple Health, Google Fit, Withings, and Fitbit.

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ONGOING PAIN EDUCATION:

Our clinically-developed pain education curriculum covers the science behind chronic pain so you can better understand and manage your symptoms.

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CONNECTED CARE:

View your personalized pain plan. Schedule and view upcoming appointments. Chat directly with your care providers. All within one easy-to-use online and mobile tool.

Person sitting in bed looking at their phone
But in-person pain rehab centers are limited

Scarce

Fewer than 50 nationwide –
often requiring relocation
to another state

Expensive

Can be $3,000+ per week
for up to 16 weeks
(out-of-pocket!)

Life-disrupting

Daily, all-day treatment
for weeks to months
means putting life on pause

How it works

Step 1

Assessment & Personalized Care Plan


Meet 1:1 with the new members of your Override care team who work alongside your current physician.

Your care team collaborates to create a plan and goals specific to you.

Step 2

Ongoing Coaching & Specialist Care


Learn about pain science principles and work towards your goals in 1:1 sessions with your Override coach and group coaching sessions with others with chronic pain.

Continue regular treatment with your referring physician, Override physical therapist, and Override psychologist as well.

A La Carte Services

Interested in seeing just one of our provider types and not our comprehensive approach? Contact us about à la carte visits.

More Information

Step 2

Ongoing Coaching & Specialist Care


Learn about pain science principles and work towards your goals in 1:1 sessions with your Override coach and group coaching sessions with others with chronic pain.

Continue regular treatment with your referring physician, Override physical therapist, and Override psychologist as well.

Why this program?

The best treatment for stubborn chronic pain is found at interdisciplinary pain rehab centers.
But in-person programs are . . .

Scarce

Fewer than 50 nationwide –
often requiring relocation
to another state

Expensive

Can be $3,000+ per week
for up to 16 weeks
(out-of-pocket!)

Life-disrupting

Daily, all-day treatment
for weeks to months
means putting life on pause

Override offers the same core components at a better value, on your schedule, and from the comfort of home.

With Override:

Quicker access to specialists

Pain neuroscience education

Medication management (opioid-free)

HSA / FSA eligible

Override Logo

Traditional Care

Care team that works together

Specially trained chronic pain providers

Care that fits into your schedule

Intuitive, easy to use virtual platform

Simple communication with your provider team

Pain education & a brain retraining approach

Peer support via weekly group coaching sessions

Care navigation to ensure positive patient experience

Override is available in 9 states with select providers in-network with the following insurance plans

The Paak logoOE logoThe Paak logoOE logo
The Paak logoOE logoArise Health logo
Arise Health logoThe Paak logoOE logoOE logo

Florida

Aetna, Blue Cross Blue Shield, Medicare, Optum Serve, and UnitedHealthcare.

Maryland

Aetna, CareFirst (Blue Cross Blue Shield), Maryland Physicians Care (MPC), Medicaid, Medicare, Optum Serve, and UnitedHealthcare.

Michigan

Aetna, Blue Cross Complete, Blue Cross Blue Shield, Medicaid, Medicare, Priority Health, Optum Serve, and UnitedHealthcare.

Minnesota

Blue Cross Blue Shield, Medicare, and Optum Serve.

Virginia

Aetna, Anthem (Blue Cross Blue Shield), CareFirst (Blue Cross Blue Shield), Elevance, Medicare, Optum Serve, and UnitedHealthcare.

New Jersey

Aetna, Amerihealth, Blue Cross Blue Shield, Braven, Clover, Medicare, Optum Serve, and UnitedHealthcare.

New York

Carelon, Clover, EmblemHealth, Blue Cross Blue Shield (Anthem, Elevance, Empire), Medicaid, Medicare, Optum Serve, and UnitedHealthcare.

Pennsylvania

Aetna, Blue Cross Blue Shield, Clover, Medicaid, Medicare, Optum Serve, and UnitedHealthcare.

Texas

Aetna, Blue Cross Blue Shield, Medicare, Triwest, and UnitedHealthcare.

If you are not in one of the above states, you can still participate in our chronic pain management coaching program.

Don't see your insurance plan?

Reach out to us to see if we will be in-network soon. We are also HSA/FSA eligible, and can work with you for out-of-network reimbursement.

Contact us

We also offer discounted self-pay packages

Override offers discounted services for self-pay patients in an effort to make evidence-based pain care affordable and accessible.

Schedule a free consultation to learn more

Free Consultation

Testimonials

This really is like stepping out of the dark.

I can see all around me people who need this brilliantly-constructed program. My wish is for everyone to be as fortunate."

Lyn

Jim

The program changed my whole life and I’m so grateful!

Pain ruled my life . . . I was in pain and depressed. I was afraid to leave the house in case of injury. But after the program it got better . . . I lived without pain and left that recliner. I play volleyball with friends every week. I’m healthier and happier than I have ever been!"

Mary Ellen

We are seeing incredible results in arguably the hardest subgroups of patients...

...and when we apply this model of care to less complex cases, the results will be incredible."

Chad Shafer, DPT

This program is a critical part of the treatment plan of so many chronic pain patients.

One patient who desperately wanted a second surgery was reluctant to go through coaching, but after 3 months [in your program], her pain improved 50-75%, she was sleeping and functioning better, and she now comes to appointments smiling and saying this program gave her back her life. She no longer wants surgery."

Jeffrey Hazlewood, M.D.

Override provides the support patients need to overcome chronic pain physically, mentally, and socially.

The use of a personalized, dynamic approach is exciting and sorely needed for pain management."

Elisha Peterson, M.D.

Schedule a Free Call to Discuss Whether Override is Right For You

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