HOW IT WORKS

Override streamlines the chronic pain care journey

. . . by breaking down the walls of the traditional, fragmented patient experience. No more bouncing between referrals who say they can’t help. No more “you’re out of options.”

4 Simple Steps

Meeting with four people, three people are sitting at the table and one person is at the head of the table and is standing

STEP 1

Meet your virtual care team

Each of our patients works with a collaborative, virtual care team that addresses bio-medical, behavioral, and social factors (“biopsychosocial”) to provide relief: 

Person with a black shirt on, they are looking past the camera and smiling
PAIN PHYSICIANS:

For every pain physician, there are over 27,000 Americans with chronic pain, requiring most Americans to wait several months to see one. We give you immediate access.

Close up headshot of a person wearing glasses and a black shirt
PAIN-TRAINED PHYSICAL THERAPISTS:

Our physical therapists are trained specifically in chronic pain and pain education, not just acute pain. Research shows virtual physical therapy is just as effective as in-person.

Headshot of a person wearing a salmon colored shirt and necklaces
PAIN PSYCHOLOGIST:

We incorporate pain psychology not because we think the pain is psychological, but because pain psychologists help break patterns that reinforce pain neural pathways

Close up headshot of a person
CERTIFIED PAIN COACH:

Our experienced chronic pain management coaches lead individual and group coaching sessions. Many of them were once coached by our coaching program for their own chronic pain.

STEP 2

A personalized pain plan

Each member of your care team will assess you independently prior to working together as a team to create a collaborative, individualized care plan for you.  

Icon of a calendar with a medical symbol pointing to one of the dates on the calendar
LIVE PROVIDER VISITS
Icon with the cross shaped healthcare symbol with a plant growing in the middle of it
PAIN
EDUCATION
Icon of a person with one leg bent in front of them and one leg straight back behind them. Their hands are reaching upward and in front of them
MOVEMENT
Icon of a vertical bar graph with each bar progressively getting taller and the last and tallest one has a flag on the top
GOALS

Your provider care team continually adapts your care plan based on your experience and progress. 

Close up view of a notebook with today written on the paper. After this there are four steps, the steps currently have nothing written after them
Two people sitting at a table looking at a laptop

STEP 3

Coaching & continued provider visits

Your certified pain coach is the quarterback of your care team. Each month, you have one-on-one and group sessions with your coach. 

When needed, you also meet regularly with your physician, physical therapist, and psychologist.

Between sessions, stay connected via messaging on our technology platform to continue making progress. 

STEP 4

Track your progress digitally

We use our technology platform to complement your provider experience.

Icon with three faces, one sad, one neutral, and one happy. There is a slider underneath them that has a selector that indicates rating how the patient is feeling
TRACKING:

We record data on a range of outcomes – pain, physical function, mental health, sleep, and more –  to track your progress. Both you and your care team get insights into what’s working and what’s not to help adapt your individualized treatment plan going forward. We integrate with devices and fitness trackers like Apple Health, Google Fit, Withings, and Fitbit.

Icon with a person sitting at a laptop, there is a book over their head to the right
ONGOING PAIN EDUCATION:

Our clinically-developed pain education curriculum covers the science behind chronic pain so you can better understand and manage your symptoms.

Icon of a laptop with a phone coming out of it
CONNECTED CARE:

View your personalized pain plan. Schedule and view upcoming appointments. Chat directly with your care providers. All within one easy-to-use online and mobile tool.

Person sitting in bed looking at their phone

A La Carte Services

Interested in seeing just one of our provider types and not our comprehensive approach? Contact us about à la carte visits.

More Information
Override Logo

TRADITIONAL APPROACH

Care team that works together

Green check icon
Red X icon

Specially trained chronic pain providers

Green check icon
Red X icon

Care that fits into your schedule

Green check icon
Red X icon

Intuitive, easy to use virtual platform

Green check icon
Red X icon

Simple communication with your provider team

Green check icon
Red X icon

Pain education & brain retraining approach

Green check icon
Red X icon

Peer support via weekly group coaching sessions

Green check icon
Red X icon

Care navigation to ensure positive patient experience

Green check icon
Red X icon

Program Goal

Schedule a Free Call to Discuss Whether Override is Right For You

Close Button